2.5 SHRM Certification Credits!
2.5 General HRCI Credits!
This workshop is designed to make difficult conversations easier and give you the confidence you need to overcome fear, frustration, and anxiety. These workshops will help you to communicate confidently, deal with difficult people, and get what you deserve.
● How to have critical conversations
● How to create trust and understanding
● How to interject managed conflict into high level discussions
● How to prepare effectively and apply a consistent framework to difficult conversations
● How to use critical conversations as an opportunity to understand your colleagues, clients, and opposing counsel and create an atmosphere that facilitates open conversation
● How to avoid critical mistakes that stifle communication and create hostility
● How to approach every interaction as a strategic opportunity for future success
Kwame Christian, Esq., M.A. is the Director of the American Negotiation Institute where he conducts negotiation and conflict management workshops around the country. As an attorney and mediator with a bachelors of arts in Psychology, a Master of Public Policy, and a law degree, Kwame brings a unique multidisciplinary approach to making difficult conversations easier. In addition to his role with the American Negotiation Institute, Kwame also serves as a professor at The Ohio State University Moritz College of Law, the top ranked dispute resolution program in the country, and Otterbein University’s MBA program.
He is the author of the bestselling book Nobody Will Play With Me: How to Use Compassionate Curiosity to Find Confidence in Conflict and his TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Kwame also hosts the top negotiation podcast in the world, Negotiate Anything. The show has been downloaded over 650,000 times and has listeners in 181 different countries.
RSVP by: August 5, 2019
*PrePayment is required to attend. Visa, Mastercard, American Express and Discover are accepted.
No refunds will be provided after August 5, 2019.
Please note there is an additional $10 registration fee for walk-ins. Walk-ins are not guaranteed a spot after online registration closes.