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Connect & Learn: "CAN I YELL AT THEM NOW?" Properly Resolving Conflict With "VERBAL JEET"
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Connect & Learn:

Registration will close on 5/13 at 10 a.m.

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 Export to Your Calendar 5/14/2020
When: 05/14/2020
11:00 AM to 1:10 PM
Where: Map this event »
Kenwood Country Club
6501 Kenwood Road
Cincinnati, Ohio  45243
United States
Presenter: Scott Warrick, Scott Warrick's HR Consulting, Training & Employment Law Services
Contact: Christy Canty, Chapter Administrator

Online registration is available until: 5/13/2020
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Approved for:
1 SHRM Certification Credit!
1 General HRCI Credit!

Conflicts.  They happen every minute of every day.  That is why leaders MUST be prepared to address and resolve conflicts if they ever hope to successfully direct an organization and its employees.

But EXACTLY HOW do you address and resolve a conflict?  Why is there no such thing as a PERSONALITY CONFLICT? What are “EPR” SKILLS?  Why is EMOTIONAL INTELLIGENCE CRITICAL in addressing and resolving conflict? Why do most people use a “RETREATING” or “ATTACKING” Communication Style and DESTROY their most important relationships?  Why are “NICE” people really EVIL? How can you use the DIAGNOSTIC DIAGRAM to DIAGNOSE and RESOLVE EVERY CONFLICT ISSUE? What is the “NEUROLOGY OF EMOTIONS” and why do we humans react the way we do? How does conflict build TRUST?  

Join Scott as he presents his new best-selling book from SHRM, “Solve Employee Problems Before They Start:  Resolving Conflict In The Real World.” Scott will show you how to ADDRESS and RESOLVE CONFLICTS in his own practical and entertaining style.  Scott will not only outline these processes for you, but he will tell you how to use this information IMMEDIATELY! Scott’s revolutionary VERBAL JEET System will literally change the way you live your life! 

Learning Objectives:

  • How to use Scott’s EPR (Empathic Listening, Parroting & “Rewards”) Skills to resolve any conflict.
  • How to define, develop and use your EMOTIONAL INTELLIGENCE to properly address conflict.
  • How to better control our natural and primal instincts of “FIGHT OR FLIGHT,” which will only destroy our relationships.
  • Why the only time you ever build TRUST with another person is when you are in CONFLICT.

Scott Warrick, JD, MLHR, CEQC, SHRM-SCP ( is a practicing Employment Law Attorney, a Human Resource Professional and a Nationally Certified Emotional Quotient Counselor with almost 40 years of experience.  Scott uses his unique background get organizations where they want to go, which includes coaching and training managers and employees in his own practical and entertaining style.  Scott’s goal is NOT to win lawsuits. Instead, Scott’s goal is to PREVENT THEM while improving EMPLOYEE MORALE. Scott Trains Managers & Employees ON-SITE in over 50 topics and customizes them for each client.  Scott’s book, “Solve Employee Problems Before They Start:  Resolving Conflict in the Real World” is a SHRM best seller and was #1 for New Releases on Amazon for Conflict Resolution books! Scott has been named one of Business First’s 20 People To Know In HR, CEO Magazine’s 2008 Human Resources “Superstar.”  Scott has also received the Human Resource Association of Central Ohio’s Linda Kerns Award for Outstanding Creativity in the Field of HR Management and the Ohio State Human Resource Council’s David Prize for Creativity in HR Management. Scott presents his program all across the country and is a FIVE TIME SHRM National Diversity Conference Presenter. Scott’s academic background and awards include Capital University College of Law (Class Valedictorian (1st out of 233) and Summa Cum Laude), Master of Labor & Human Resources and B.A. in Organizational Communication from The Ohio State University.

Members $25
Non-Members $35

RSVP by: May 13, 2020

*Prepayment is required to attend. Visa, MasterCard, American Express and Discover are accepted. 

No refunds will be provided after May 11, 2020.  Please note there is an additional $10 registration fee for walk-ins.  Walk-ins are not guaranteed a spot after online.

Contact Info

4010 Executive Park Drive,
Suite 100
Cincinnati, OH 45241

Phone: 513-554-4747
Fax: 513-562-9743
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