This meeting will be offered as a Virtual Event only. After you complete your registration here, you will be given a link to register on Zoom, and will then receive meeting access information.
RSVP by: July 8, 2020
*PrePayment is required to attend. Visa, Mastercard, American Express and Discover are accepted. No refunds will be provided after July 8, 2020.
1 SHRM Certification Credit!
1 General HRCI Credit!
Netiquette, where common courtesy meets the internet, has become a necessary focus as business communications have evolved and become internet based. The telephone is no longer a primary form of business communication as texting, instant messaging and social media have become mainstream.
When is it OK to text a client or business partner versus sending an email? Is the answer the same for a Boomer, Gen X, Millennials or Gen Z? Do we overuse the exclamation point? What about using emojis or emoticons in emails?
What is polite behavior and how do you keep from offending an important contact? Higher social status, greater wealth, supreme standards and an excellent education are traits typically associated with people who have excellent manners, especially those who communicate at a high level with their business contacts.
Previously, everyone had manners, but now that is not the norm. Technology allows us to do more – faster. Because we are always in a hurry, corners get cut and netiquette gets left out. During Netiquette: Communications 3.0, you’ll be entertained and engaged as presenter Carol Morgan reminds participants of tried-and-true practices and presents thought-provoking subject matter.
Understand the various generations and their communication preferences
Learn how to address emails so they get read and are easier to find
Discover facts about texting and why it is so rapidly becoming an acceptable form of business communication
Discover which generation is the most versatile at various communication technologies
Carol Morgan, President of Denim Marketing, is one of those women who seems to do a million things effortlessly: she runs her own successful marketing firm; she has an award-winning radio show; she’s written four books; she’s served as chair of the National Home Builders Association’s Professional Women in Building Council; and she’s won multiple professional awards. She also manages a 20-acre farm; rides dressage; and is a mom. And she makes it look easy! Carol speaks on change, leadership, netiquette, social media, reputation management, marketing, search engine optimization and several other topics. Day-to-day she focuses on marketing strategy and integrating public relations, social media, content and creative to tell engaging stories for clients that garner measurable traffic and show ROI. Denim Marketing celebrated its 20th Anniversary in 2019. Carol is the author of four books, including her latest “Social Media Marketing for Your Business,” published by Builder Books. She is the creator of the nationally-ranked and award-winning www.AtlantaRealEstateForum.com, Atlanta’s most popular real estate news blog. Her Atlanta Real Estate Forum Radio podcast launched in 2011 and features the movers and shakers in the Atlanta real estate industry, as well as nonprofits, attractions and things to do on the Around Atlanta edition. Carol served as one of NAHB Chair Greg Ugalde’s advisers in 2019. She is a member of the Associates Council and past Membership Chair and past chair of NAHB’s Professional Women in Building Council; Carol was awarded the prestigious 2016 Woman of the Year from the Professional Women in Building. She is a graduate of Oglethorpe University and the recipient of the 2008 Spirit of Oglethorpe Award, PRSA Georgia Chapter’s George Goodwin Award, the Greater Atlanta Home Builders Association’s 2008 Associate of the Year and 2012 Council Chair of the Year. Carol holds the MIRM (Masters in Residential Marketing), CAPS (Certified Aging in Place Specialist) and CSP (Certified Sales Professional) designations from NAHB. In her free time, she manages a 20-acre farm with multiple critters, is the mother of an incredible son, gardens, rides dressage and explores various recipes.